The aim of this documentation is to cover all of the relevant information about the Data Security & Privacy Statement of Redmoon Software Ltd. to help our customer see clearly what we do and what we really don’t with their data.
This section explains where our application will store data from our customer.
Data for all Server plugins are stored within the Jira database on the customer’s server location. No data is transferred to Redmoon Software. Redmoon Software has no way to see any of this data unless it supplied to Redmoon Software from the Customer. All application and infrastructure security is determined by the customer’s setup.
Currently all Cloud plugins store user’s account id to represent users. Other than the account Id, we do not store any other user information.
Our backup data is securely stored, unauthorized access of backup data is not possible. We backup once a day, and we keep the backups at least for 2 weeks.
