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Document Vault for Jira Data Center

Hide your attachments. Document Vault offers a secure attachment repository that can be hidden from all but a select user group.

Hide your attachments. Document Vault offers a secure attachment repository that can be hidden from all but a select user group.

User Guide
Features
Limitations
Reviews
Use Cases
Convince my Boss
Visit on the Marketplace
Table of Content

Partners

What is Document Vault

Document Vault is an attachment app that offers the following features:

  • Provides an Issue attachment panel where you can control access to view the panel and its attachments.
  • Allows you to add attachments to a project and optionally display them in every issue within that project.

Who is this app for?

Overview

This app is designed for groups who need to hide attachments from other users.

Examples

  • The development team attaches internal documentation, technical designs, or training materials to Jira tickets. These attachments should only be visible to internal team members (e.g., developers, project managers, and QA) and not to external stakeholders or clients.
  • Attachments containing security audit results, compliance reports, or vulnerability assessments are added to Jira tickets. Only the security team and compliance officers should have visibility to these attachments.
  • Executive summaries, financial analyses, or strategic planning documents are attached to Jira tickets for review by senior management. These attachments should only be visible to executives and senior managers.
  • QA team attaches detailed bug reports, logs, or screenshots that might contain sensitive user data to Jira tickets. Only QA, developers, and project managers should see these attachments, not end-users or external customers.
  • Legal or HR-related documents such as employment contracts, legal dispute records, or disciplinary reports are attached to Jira tickets. Only HR personnel, legal team members, and relevant managers should have access to these attachments.
  • Customer support team attaches sensitive client information, support logs, or private communications to Jira tickets. Only support team members and relevant project managers should have visibility to these attachments.

Features

A full list of Document Vault features can be found here

Limitations

A full list of Document Vaults Limitations can be found here

Need a business case written

If a client needs to make a business case to purchase Document Vault, we have prepared two drafts for you to share with them

Support

Availability: Support is Monday – Friday 8:00 AM – 6:00 PM GMT+12

Email: support@redmoonsoftware.com

Jira: https://redmoonsoftware.atlassian.net/servicedesk/customer/portal/1

What happens if my client needs to uninstall

If Document Vault is uninstalled, its attachments will no longer be visible.

To retain visibility of these attachments as Jira attachments, you can use our converter tool. Once converted, the Document Vault attachments will become Jira attachments, making them accessible to all users.

Additionally, you can create an archive of specific projects. This feature generates a copy of all Document Vault attachments, allowing you to manage them as needed.

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